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SeaWorld Accessibility | 2024 Guide for SeaWorld Orlando

SeaWorld Orlando is one of the top destinations to visit in Orlando. 

Its animal exhibits, shows, and attractions make it an ideal family vacation place.

Thankfully, there has been a significant rise in the awareness and understanding of those with special needs or accommodations in recent years.

Theme parks worldwide, including SeaWorld Orlando, are adopting policies and practices to accommodate these guests and their families better and ensure everyone has a great experience.

SeaWorld Orlando, in particular, is committed to providing a welcoming and wonderful experience for visitors of all abilities.

With its comprehensive accessibility program in place, the park aims to guarantee that no one faces difficulties while enjoying its events, displays, and attractions.

Going above and beyond to accommodate the various requirements of its guests, it offers a range of services, including wheelchair rentals, accessible parking, assistive listening devices and accommodations for service animals.

This commitment sets the stage for an exciting and enjoyable visit where each guest feels special and welcomed.

Special Access Program for SeaWorld Disability Access 

SeaWorld Disability Access
Image : Stock photos by Vecteezy

SeaWorld Orlando’s Special Access Program is designed to accommodate guests who can’t tolerate extended waits in regular lines due to mobility challenges, trouble standing for long periods, sensitivity to noise or crowds, and other conditions requiring additional assistance. 

By enrolling in this program, they receive timed boarding passes that allow them to minimize waiting times by using alternative entrances and Fast Pass lines when available. 

This system provides an alternative option for experiencing attractions through a return time mechanism.

It ensures that all visitors, regardless of their physical capabilities, have the opportunity to enjoy the park’s offerings without the need for extended waits in standard queues.

SeaWorld Ride Accessibility Program (RAP)

SeaWorld Ride Accessibility
Image: Prnewswire.com

SeaWorld Orlando’s Ride Accessibility Program (RAP) enhances the park experience for guests with disabilities, ensuring they can enjoy all the thrills and excitement of rides. 

This program offers special accommodations through early boarding access and additional loading assistance for visitors with mobility challenges, amputations, wheelchair/scooter use, or other limiting conditions. 

After registering at the Ride Accessibility Center, you’ll receive a RAP card with designated times to return and board the rides through the alternative entrance, thus minimizing wait times. 

The extra time and special loading procedures help those with special boarding needs fully experience rides at their own pace. 

The RAP card enables guests to benefit from early boarding and extended loading times, making roller coasters, simulators, and spinning rides accessible and enjoyable for everyone.

Boarding Passes 

Boarding Passes are available for certain rides where guests who might need additional loading assistance and time due to mobility issues. 

These Boarding Passes at SeaWorld Orlando allow early boarding access, ensuring a safe and facilitated entry onto rides with special requirements, such as Antarctica: Empire of the Penguin, Infinity Falls, and Mako.

Trained team members provide guidance to visitors with special needs on-boarding processes, accommodating rides with unique vehicles, seating requirements or sensitivity to turbulence or drops.

Assisted Listening Devices 

Assisted Listening Devices
Image: Audiofetch.com

Under the SeaWorld accessibility program, wireless headsets with amplification are offered free of cost to hearing-impaired visitors to enhance their experience at shows and attractions. 

Hearing-impaired visitors can request Assisted Listening Devices for no additional charge. 

These wireless headsets amplify sound at attractions and live shows synchronized with the performance audio tracks. 

These devices are compatible with existing hearing aids and cochlear implants with T-Coil activation. 

To get a headset, you must leave a photo ID, and availability is on a first-come, first-served basis.

SeaWorld Orlando Accessibility Guide for Sign Language Interpreters 

The Sign Language interpreters are available for hearing-impaired people during live shows.

However,  if you need one, you must give five to seven days’ notice before your visit. 

Detailed show scripts are also available upon request in advance to review before a performance for those needing them.

SeaWorld is committed to ensuring comfortable viewing areas for guests requiring sign language access.

Braille Guides at SeaWorld Orlando

For visually impaired visitors, SeaWorld Orlando offers Braille scripts and educational materials are offered for shows and exhibits upon request. 

Additionally, you can schedule guided touch tours to interact with certain exhibits featuring stingrays, sharks, turtles and penguins based on availability. 

The park maps and navigational guides are also available in Braille text. 

Furthermore, audio descriptions and sensory cues are available too to enhance the experience at certain attractions like Antarctica: Empire of the Penguin.

Wheelchair and ECV Rentals for SeaWorld Disability Access

SeaWorld Park in Orlando offers manual and motorized wheelchairs, electric convenience vehicles, and strollers to rent on a daily basis.

Due to limited availability, reservations must be made at least 48 hours in advance. 

You can also bring your own standard-sized wheelchairs and ECVs, provided they are less than 36” inches wide.

For convenience, companion restrooms are positioned with attendants throughout the park with handrails and assistance buzzers if needed.

Companion Restrooms 

Companion restrooms are strategically placed throughout the park near key attractions, theaters, and dining areas, with their locations clearly marked on park maps.

Designed for accessibility, these restrooms include features like accessible stalls with outward swinging doors, grab bars, and emergency call buttons

This ensures ample space for a guest in a wheelchair and one or two companions. 

Additionally, these restrooms are equipped with an adult changing table, a lowered sink, automatic soap and towel dispensers, and a baby changing station, catering to a wide range of needs.

Unisex by design, these restrooms accommodate any gender, allowing you to receive assistance from companions of the opposite sex.

It is particularly beneficial for parents with older special needs children. 

The privacy afforded by the single-user stalls is ideal for caregivers assisting with transfers to toilets, handling colostomy bags, cleaning, and other personal care needs.

In terms of cleanliness, these restrooms at SeaWorld Orlando are maintained to the same high standards as all park facilities.

They undergo regular cleaning, sanitization, and frequent disinfection of high-touch surfaces such as flush levers. 

For added convenience, keys to the companion restrooms are available from First Aid stations and park officials in case of accidental lock-ins or immediate access needs. 

The restrooms are designed to be wheelchair accessible, featuring wide doors, open interior spaces, and support bars to facilitate easy and independent maneuvering for wheelchair users.

Service Animals Accessibility Guide at SeaWorld Orlando

Service dogs and mini horses are welcomed at SeaWorld Park with designated relief areas and water bowls available for them. 

While vests, tags, and documentation for service animals are recommended, they are not legally required

It is mandatory for trained handlers to keep their service animals under control at all times. 

Emotional support animals only qualify if they are properly registered with supporting documentation on the physician’s letterhead.

Special Dietary Requests at SeaWorld Orlando Restaurants 

Visitors to the park with dietary restrictions can request allergy-friendly or vegetarian meal options with at least 24 hours notice before your visit. 

To accommodate special dietary needs, discussions on meal ingredients, preparation, and potential cross-contamination are available with chefs. 

Additionally, snack items for health conditions, like gluten-free pretzels or diabetic ice cream, are also stocked in select gift shops.

While all restaurants in the park are equipped to cater to guests with allergen concerns, Sharks Underwater Grill specifically excels in accommodating various dietary requirements. 

It is situated in the Sea of Mystery area near Mako at the back of the park, is SeaWorld Orlando’s dedicated allergen-friendly dining spot.

Here, you’ll discover a variety of options suited to your dietary restrictions, all within one of Orlando’s most unique dining experiences.

SeaWorld Orlando Certified Autism Center (CAC)

The Seaworld Orlando has earned a prestigious designation as a Certified Autism Center, providing accommodating, sensory-friendly experiences for visitors on the autism spectrum.

This prestigious certification was achieved through several key initiatives. 

Extensive staff training was conducted alongside the development of sensory guides and visual schedules. 

Quiet rooms for emotional resets were created, and there was a collaboration with autism organizations to enhance facilities.

By partnering with the International Board of Credentialing and Continuing Education Standards, SeaWorld Orlando has demonstrated expertise in evaluating programs through an autism lens.

Several training employees in awareness and sensitivity and proactively addressing sensory needs are appointed for this program. 

This certification underscores SeaWorld’s dedication to offering compassionate service and creating theme park adventures that are inclusive, comfortable, and enjoyable for families living with autism.

Frequently Asked Questions

Does SeaWorld provide a program that allows guests with disabilities to enjoy attractions without waiting in line?

By enrolling in the Ride Accessibility Program (RAP), you will also have the opportunity to participate in the Special Access Program.

This program helps provide additional assistance for people with disabilities.
 
Some attractions have an alternative entrance for guests who cannot enter through the regular ride entrances. 

A Virtual Queue is also available to guests who cannot wait in line due to disability.

Where can I find information for guests with disabilities at SeaWorld?

SeaWorld Orlando offers an online Accessibility Guide for people’s convenience and planning before their visit.

If you are in the park, you can visit Guest Services, just beyond the park entrance.

Does SeaWorld have wheelchair-accessible restrooms?

Wheelchair-accessible and companion restrooms are conveniently located throughout the park, including at critical spots like the Park Entrance, Seaside, Seafire Grill, near Voyagers Smokehouse, by Journey to Atlantis, Sharks Encounter exit, Sesame Street Land, and Orca Encounter, all marked with the International Symbol of Access. 

For additional assistance, visit Guest Services near the park entrance. 

Can I bring my service animal to SeaWorld?

SeaWorld welcomes trained service animals with the following guidelines:

• Service animals must always remain on a harness or leash and in the handler’s control.

• Authorities can ask to remove any service animal displaying uncontrollable behavior.

• The animal must always be with their handler or a party member.

• All service animals must be housebroken.

• Handlers are responsible for directing their service animals to designated relief areas and must manage all waste clean-up.

• You must maintain a safe distance between service animals and the park’s resident animals.

• SeaWorld staff cannot provide care for service animals. For more details, please consult our Accessibility Guide.

• It’s important to note that the ADA does not classify emotional support or comfort animals as service animals.

• According to the ADA, service animals are miniature horses or dogs trained to perform specific tasks for individuals with disabilities

Are SeaWorld’s restaurant’s wheelchair and/or ECV accessible?

While dining at SeaWorld Orlando restaurants, please be aware that most venues offer cafeteria-style service.

Special assistance is available upon request.

Can I ride roller coasters and rides if I have a cast, brace or walking book?

People with casts or braces may find restrictions from some attractions due to safety concerns for all riders.

If you doubt your ability to experience a ride safely, please visit Guest Services for more information.

You can also review the Accessibility Guide, which provides rider requirements and additional information regarding individual attractions.

What types of disability access does SeaWorld provide?

SeaWorld provides a range of disability access services, including but not limited to, the Ride Accessibility Program, accessible seating for shows, sign language interpretation (with advance notice), and assisted listening devices.

How much are wheelchairs at SeaWorld Orlando?

The Ultra Light Standard Wheelchair is available for $55 with an additional charge of $7. 

The Standard Wheelchair costs $45 with an extra $5 charge. 

The Extra Wide Standard Wheelchair is priced at $50, with an additional $5 fee. 

Lastly, the Pediatric Wheelchair is available for $50 with an extra $5 charge.

Are all rides at SeaWorld Orlando wheelchair accessible?

While not all rides are fully wheelchair accessible, SeaWorld Orlando offers alternative access options through the Ride Accessibility Program. 

Guests with mobility impairments can enjoy many of the park’s attractions with minimal waiting.

Remember, for the most current and detailed information, it’s always best to check the official SeaWorld website or contact their Guest Services directly.

How does SeaWorld Orlando accommodate guests with prosthetics or other mobility aids?

For guests wearing casts, braces, or walking boots, ride accessibility varies. 

Those with casts are generally prohibited from the more thrilling coasters. 

However, guests with knee braces or walking boots can access rides provided these aids fit within the ride vehicle and all other ride criteria are met, with the exception of Manta, which does not allow walking boots.

Guests with prosthetics may face restrictions on certain attractions, but if allowed, the prosthetic must be securely fastened

Can I bring my oxygen tank on rides?

Due to the dynamics and specific factors of the rides, oxygen tanks are not allowed on any ride except the carousel (bench only) and Skytower.

However, you can take your oxygen tanks in theaters and other enclosed facilities.

Can I ride roller coasters and rides if I have a prosthetic device or amputations?

Guests with any prosthesis or amputation should visit Guest Relations to enroll in RAP to help determine which rides they can enjoy.

You may also review our Accessibility Guide before your visit, which provides rider requirements and additional information regarding individual attractions.

Does SeaWorld Orlando have handicap scooters?

Electric Scooters (Electric Convenience Vehicles or ECVs) or Wheelchairs can be rented at Stroller Rental just inside the Main Entrance, to the right of Guest Services. 

Wheelchairs and ECVs rented services are available on a “first-come, first serve” basis.

Where do you store insulin and other necessities while at SeaWorld Orlando?

While there’s no specific protocol in place for these particular needs, SeaWorld Orlando is committed to assisting its guests as effectively as possible. 

Upon arrival, guests requiring special arrangements are encouraged to visit Guest Services to explore all available options.

What options are available for guests of larger body sizes?

SeaWorld Orlando may be unable to accommodate larger guests on certain rides. 

All guests must fit securely within the ride vehicle, with seat belts, lap bars, and shoulder harnesses properly fastened. If this is not achievable, the guest will not be permitted to ride. 

Test seats are available outside Manta, Mako, and Kraken rides for a pre-ride check.

Featured Image : Stock photos by Vecteezy

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